Terms & Conditions

Making a purchase

Making a purchase could not be easier. Just browse in our online catalogue and when you have made your selections, click on any item you wish to buy and put them into the shopping cart. After you have finished your selection, click on checkout.  You will be given the choice to checkout as guest of register/log in to your Nutz About Netball account. You will have a choice to pay via a PayPal account or a credit/debit card through the secure processing site PayPal Pro.

All items offered on the website are subject to availability. Orders are not considered accepted by Nutz About Netball until the order has been confirmed and the goods dispatched by Nutz About Netball or their agents. Placing an order signifies acceptance of these terms and conditions. Any transactions based on computer code other than source code written by Nutz About Netball or their agents will be void. Any attempted fraud (including by the altering of code) will be reported to the Police.

What is Paypal?

Paypal enables any business or consumer with an email address to securely send and receive payments online. We are also able to accept the following credit/debit cards: - Visa, MasterCard, Switch, Delta and Solo through PayPal Pro's secure processing site. Alternatively you can print off an order form and send a cheque through the post, made payable to Nutz About Netball. Goods will be released after the cheque has cleared, normally 5 working days. All goods remain the property of Nutz About Netball until payment is received in full.

Security

If goods are purchased online,  we do not receive any credit card details as the payment is processed by PayPal.

Shipping and Handling

All items dispatched by first or second class post or courier service at our discretion. Most deliveries require a signature.

For orders up to £24.99, delivery is charged at £3.00. Orders £25.00 to £49.99 are charged at £5.50. Orders of £50.00 and above there is no postage charge. These prices apply to mainland UK only. Other customers including Channel Islands, please email for a quotation. Nutz About Netball MUST be informed of any order errors within seven days. 

Delivery schedule

The majority of orders are dispatched within 2 working days but please allow a minimum 14 working days for delivery from time of order. If the item is in stock, we will try to dispatch within 24hours.  Orders are sent with either Royal Mail or a next day courier service.  Bespoke items will take longer but we will notify you on an estimated delivery date. If goods are needed urgently, please call 01903 690665 or email info@nutzaboutnetball.co.uk, to see if we are able to fulfil your requirements. Evidence of posting fulfils our obligation to deliver.

Returns Policy

We want you to be happy with your purchase.  You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund of cost of goods. We are unable to exchange or refund money on bespoke garments unless faulty.   If you would like to order a team kit and are unsure on sizing, we can provide samples. The goods must be returned saleable condition at your expense and we recommend a recorded service for your own protection.  We will not be held liable for good lost in transit.  We can process a refund until we have received the goods back in the condition they were orignally sent.

Back orders

If your item is not in stock, we will back order for you. We will notify you of the expected delivery date, in the event that this is unacceptable, we will cancel your order and refund your money.

Prices

We reserve the right to change our prices without notice. Goods will be charged at the price current on receipt of order. Where applicable our prices include vat at the current rate. (currently 20%)


Guarantee 
All products come with a full manufacturer's warranty. If an item you receive, you feel is faulty, please notify us and return the item as instructed. If after inspection, Nutz About Netball agrees with your complaint, we will replace your goods or arrange a refund.

Reaching us

You can contact by emailing us at info@nutzaboutnetball.co.uk. Alternatively, you can call 01903 690665 (International +44 1903 690 665) or write to us at Nutz About Netball, 12 Whylands Crescent, Worthing, West Sussex, BN13 3HQ.

Statutory Rights

These terms and conditions do not affect your statutory rights.

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