UK STANDARD DELIVERY (Delivered by Royal Mail)
Usually delivered within 3-5 working days. Select UK Standard at the checkout.
£3.50 (FREE on orders over £50)
UK NEXT DAY DELIVERY (Delivered by Royal Mail)
Usually delivered the next working day. Select UK Next Day Delivery at the checkout.
Order by 2pm and usually receive your order next day.
£5.00 (£1.50 on orders over £50)
PREMIUM NEXT DAY (Delivered by DPD)
Get updates via SMS & email on the status of your order and receive a 1 hour delivery window, plus the option to track or divert your parcel or leave more instructions.
Order by 2pm to receive your order next day. Certain postcodes below are excluded.
Scottish Highlands & Islands postcodes includes: AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, G83, GY9, HS1-9, IM (ALL), IV (ALL), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE (ALL)
Delivered between 8am - 10pm the following day. Select UK Next Day at the checkout.
£7.00 (£3.50 on orders over £50)
SPECIAL DELIVERY (Delivered by DPD)
Pre 10.30 Delivery Weekday £13.80
Pre Noon Delivery Weekday £7.20
Pre Noon Delivery Saturday £11.40
Delivery Saturday £7.20
Easy Returns Service.
This service is provided for us by the Royal Mail and is a tracked returns service. It applies to returns under 2kg (Netball trainers weigh under 1kg) You can create and apply your own label or download a QR code which is then scanned at the Post Office counter and labelled on your behalf. There is no need to pay at the Post Office the return will arrive with us in 2 working days. Please note that there is no proof of delivery or ‘POD’ on this service and you should retain the receipt.
We will then deduct £2.90 from your refund when we receive your parcel.
Please email email@example.com for the link to sent to you.
Or if you prefer you can refer to our standard returns procedure below.
If you are unhappy with your item for any reason, you can return it to us by post.
- If for whatever reason you're unhappy with your purchase and you require a refund or replacement item you must contact us to let us know within 14 days of receiving the goods.
- Please email us at firstname.lastname@example.org stating your order number, email address used to pay for the item and your issue with the item.
- If you are not satisfied with your purchase, you must return your order to us for a refund.
- Items returned must be unworn and in resalable condition in all original packaging.
- Delivery Charges are non-refundable.
- In order to save you time and ensure your refunds/exchanges are processed quickly and efficiently, please follow the returns procedure below.
Please carefully check your items once they have arrived. Should you receive a faulty/damaged item please email us at email@example.com stating your Order Number and the nature of the fault.
Include a Returns Note
Please write a note detailing which item(s) you are returning, quantity, and reason for return. You must include all the paperwork that was delivered with the item. Place in parcel with items being returned. When returning Netball Trainers please do not tape up the box.
Package your item securely and send to
Returns at Nutz About Netball ltd
Unit 20 Matrix Way
Get some proof of postage
We recommend you send your return using a secure or trackable method– i.e. Recorded/Special Delivery – and that you retain your proof of postage. Until we receive your return to our warehouse, the items and their condition are your responsibility.
What happens next?
You will receive an Email confirmation
We will send you an email to confirm your return has been received and refund processed. Please note returns can take up to 10 days to be processed.
Your refund will be processed
Your refund will be credited back by the same way as you paid. Please allow up to 14 days for your refund to appear on your bank statement. Delivery Charges are non-refundable.